Return and Refund Policy
At ZAVORA™, we want you to shop with confidence.
We offer a 30-day return period from the date you receive your order.
Starting a Return
To request a return, contact:
Please include:
- Your name
- Order number
- Reason for the return
- Photos if the item arrived damaged, defective, or incorrect
Please contact us before sending any item back so our team can provide the appropriate instructions.
Return Conditions
Products should be returned in the same condition in which they were received and with their original packaging where applicable.
Return Address
ZAVORA
3282 W 127 ST
Cleveland, OH 44111
United States
Please do not send a return until you have contacted our support team.
Damaged, Defective, or Incorrect Items
If your product arrives damaged, defective, or different from what you ordered, contact us as soon as possible and include photographs of the item.
We will review the issue and work with you toward an appropriate solution.
Refunds
Once your return has been received and inspected, we will notify you whether the refund has been approved.
Approved refunds will be issued to the original payment method.
Your bank or payment provider may require additional processing time before the refund appears in your account.
Nothing in this policy limits any consumer rights available to you under applicable law.